Orders are usually processed and shipped within 3 business days. Please note: orders placed on Friday afternoon and over the weekend will not be shipped until the following business day. You will receive an additional email once your order is shipped. We will let you know by a follow-up message if the merchandise you have selected is not currently in stock or if we need to confirm availability.
Our web office processes orders Monday-Friday between 10AM-3PM. Any orders placed after 3PM will be processed the following business day, for the exception of expedited shipments.
Any orders placed on Saturday, Sunday, & Holidays will be processed the next business day.
Please allow up to 24 hours to receive updated tracking status for your orders. Shipping time depends on what mode of shipping you choose at checkout.
We deliver Priority on all orders under $100 via United States Postal Service at a flat-rate fee of $9.99. Returns are the responsibility of the customer. The customer also has the option of upgrading for Expedited Delivery.
Returns and exchanges
Bloom Lingerie will happily accept items for an exchange or refund within 14 days of purchase as long as they meet our return policy. No returns, exchanges, or store credits will be extended after 14 days from the ship date.
All items must be returned in original condition with tags attached, unwashed and unworn. We recommend that you do not wear perfume or deodorant when trying on items as this may make these items non-returnable.
For sanitary reasons, intimate garments containing a gusset (i.e. panties, teddies, swimwear) cannot be returned once it has been worn.
Gift Cards may not be returned, redeemed for cash or refunded to the credit card used for purchase.
Hosiery, accessories, sale items and special orders are FINAL SALE and cannot be returned.
Returns can only be credited back to the credit card used to make the original purchase. An email notification will be sent when the credit or exchange has been processed.
Please send the item(s) you would like to exchange or return via an insured shipping method of your choice to:
Bloom Lingerie Attn: Online Returns
132 Chief Justice Cushing Hwy. # 50
Cohasset, Massachusetts 02025